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FAST Aid is crafted for accountability and powered by theory. Fill your seats with mission-appropriate students. Make responsible, appropriate awards with confidence and support.
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We collect personal information from users that access one of our Websites to place an order, subscribe to a newsletter, respond to survey, fill out a form or entering general information on one of our websites, or when school administrators or families access one of our cloud-based applications?
When purchasing a product or service, subscribing to one of our newsletters, responding to a survey, filling out a form, or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, billing information, or other details to help you with your experience.
We collect information from you at the time you register for our website, order a product or service, you subscribe to a newsletter, you respond to a survey, you fill out a form, or you register on our site.
What type of information do we collect?
So that you may receive discounts and access products and services specific to the membership we collect information including school name, membership administrator name, title, mailing address, and email address.
When do we collect information?
We collect information from you at the time you register for our membership, add a user to your membership, or you fill out a form to make changes to or customize your school's membership acess.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
FAST®, our cloud-based software collects specific student/family information which is used to determine need for financial aid. This data is collected at the time the family applies for financial aid with our client schools. We collect studemt name, addresses, age, date of birth, social security income, or trust information only.
Independent School Management (ISM) will at no time share or sell ANY school, student, or family information with or to third parties, or use such information in conjunction with third parties or any other purpose other than as authorized at the time of sale. We will use school information for our internal marketing purposes or family testimonials when explicilty agreed to by the family via opt-in which authorized at the time of data collection.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
We do include or offer third-party products or services on our website.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and some of our services will not function properly. However you will still be able to place orders.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
We have implemented the following:
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
According to CalOPPA we agree to the following:
Users are able to change their personal information:
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13. Please read our pledge to safeguard student privacy here.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
We will notify the users via in-site notification
We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at:
and we will promptly remove you from ALL correspondence.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact
Last Edited on 2016-06-10
As a valued service provider for your school we are honored to be entrusted with information that is critical to support your educational needs and school operations.
We at ISM/FAST are committed to supporting your school’s values and mission with integrity and respect. In so doing, it is critical that we build trust by effectively protecting the privacy of student information and communicating with parents about how student information is used and safeguarded. Therefore, we take responsibility to both support the effective use of student information and to safeguard student privacy and information security.
We pledge to carry out responsible stewardship and appropriate use of student personal information according to the commitments below and in adherence to all laws applicable to us as school service providers.
If you are a School Administrator and require assistance, fill out the form below and a representative will follow up with you! You can also call us at 302-384-9340. If you are a Parent applying for financial aid and require assistance, please contact our 24 hour call center at 1-877-326-FAST (3278).
Thank you for getting in touch!
One of our Account Managers will be getting back to you shortly. We do our best to answer your inquiries by the next business day; however, should you need to speak to someone sooner, please don’t hesitate to call us at 302-656-4944.
We are looking forward to learning how ISM can serve you, and your school!
Neal Wrightson of Children's Community School in California points how important the flexibility of FAST is, with great tools that help the school build the very best mission-appropriate financial aid awards for their families.
Fill out the form below and a representative will follow up with you to schedule a live demonstration of FAST Financial Aid! You can also call us at 302-384-9340.
Thank you! We’ll be in touch soon.